Job Description

Job Description

Up to $5,000 in Relocation Assistance!

Astound Broadband, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.

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Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

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A Day in the Life of the Carrier Sales Engineer:

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• Lead pre-sale discovery sessions with customer both in person and remotely, capturing customers requirements and aligning to internal products.
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• Builds relationships with customers serving as the technical liaison from pre-sales to post sales
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• Participate in strategic and tactical account planning sessions
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• Provides technical training and development to support the Account teams
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• Create and maintain internal and external design documents in Visio and KMZ formats.
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• Articulate complex technical design requirements into information that customers can understand
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• Work closely with Commercial Product team to facilitate awareness of product gaps and reduce the need for ICBs.
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• Coordinate with engineering and operational teams to facilitate development and implementation operational strategies that support continued efficiency and national standardization
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• Participate in customer kick-off calls and work closely with project management teams to successfully monitor progress and ensure a positive customer experience
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• Demonstrate industry insights through trade show attendance, self-study industry technology trends and formal vendor and internal training
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• Identify areas for process improvement and implement best practices to enhance operational efficiency and effectiveness
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• Coordinate cross-market and corporate engineering teams to support regional/national intermarket opportunities
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• Regular, consistent, and punctual attendance. Must be able to work nights, weekends, and variable schedule(s) as necessary to deliver complex projects.
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• Manage Vendor relationships to ensure equipment capabilities and configurations as well as cost modeling.
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• Deliver complete solutions utilizing the company’s application systems, components, and infrastructure.
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• Create and present engaging content to customers and internal partners
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• Other duties as assigned
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What You Bring to the Table:

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• 7+ years’ experience in Sales Engineering, Network Engineering, Commercial Network or Operations role. 
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• Industry certifications such as CCNA, CCNP, JNCIA/ENT and/or MEF-CECP 2.0 (preferred)
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• Layer 1 (Fiber, HFC, DWDM, CWDM)
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• Layer 2 & 3 (Switching, STP, VLAN, MPLS, Carrier Ethernet)
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• Experience with video standards such as NTSC, MPEG-2, MPEG-4, HEVC, AVC, J2K
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• Familiarity with Video transport technologies: SRT, ARQ, uncompressed, low latency
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• Knowledge of telecommunications transport and compression mediums including IP, RF, ASI, SDI
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• Strong ability to articulate Network technologies specific to MEF standards and Wavelengths
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• Strong design creation skills utilizing Microsoft Visio and KMZ fiber mapping within Google Earth. 
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• Excellent communication and presentation skills
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• Proven track record of building, executing technical solutions and sales strategies to penetrate, close, and manage Carrier accounts
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• General knowledge of commercial voice solutions
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• Excellent organizational and multitasking skills with an ability to manage multiple projects simultaneously
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• Effective problem-solving abilities and a keen attention to detail.
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• Effective interpersonal and communication skills, both written and verbal.
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• Availability to travel within the continental US.
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• Analytical mindset with the capability to interpret data and make informed decisions.
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Education: 

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• Bachelor’s degree or equivalent experience
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We're Proud to Offer a Comprehensive Benefits Package Including:

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• 401k retirement plan, with employer match
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• Insurance options including: medical, dental, vision, life and STD insurance
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• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
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• Floating Holiday: 40 hours per year
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• Paid Holidays: 7 days per year
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• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
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• Tuition reimbursement program
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• Employee discount program
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* Benefits listed above are for regular full-time position

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Base Salary: The base salary range for this position is $85,000 - $105,000, opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. 

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Commissions at plan: Targeted commissions at full attainment are sixteen thousand annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.

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Our Mission Statement:

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* Take care of our customers

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* Take care of each other

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* Do what we say we are going to do

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* Have fun

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Diverse Workforce / EEO :

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Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. 

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FCO (For San Francisco Candidates Only):

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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CCPA Employee Privacy Policy (For California Candidates Only): - content/uploads/2023/09/CCPA -Employee-Privacy-Notice.pdf

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Tags

Holiday work, Full time, For contractors, Local area, Remote job, Relocation package, Night shift, Weekend work,

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