Senior Account Manager, Telecom
Throughout its history, Delta has received various global awards and recognition for its
business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta
has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11
consecutive years. In 2021, Delta was also recognized by CDP with leadership-level ratings
for its substantial contribution to climate change and water security issues and named
Supplier Engagement Leader for its continuous development of a sustainable value chain.
Position Purpose
The Account Manager is responsible for managing the assigned key account for Tier 1
Telecom Carriers, including meeting or exceeding budgets and growth targets, ensuring the
the team works together synergistically to achieve the total region goals and objectives.
· Develop strong knowledge of market, accounts, and competition, and industry trends
, and utilize that in the creation of Regional Sales Strategy.
· Develop a Key Account Strategy to achieve or exceed annual goals, metrics, and
expectations.
· Responsible for new product RFQ and pricing negotiation.
· Provide leadership for inputs, design reviews, system engineering/integration analysis, and process reviews.
· Manage sales activities at assigned key accounts.
· Achieve sales budget and obtain sales growth.
· Identify key customer contacts and develop close working relationships.
· Co-work with the product management team and business units to promote solutions
to key accounts.
· Coordinate tasks with the factories and HQ to grow sales revenue while maintaining
profit margin.
· Direct the development of Business Plans, consolidating all plans into a Region Plan for
Stakeholder alignment.
· Manage NPI project plans and ensure timely delivery of project-based deliverables in accordance with product life cycle requirements.
· Responsible for developing NPI production operations strategy, planning and
scheduling production with internal and external customers, and resolving technical
and operational issues to manufacture NPI products within the required timeframe.
· Communicate and drive execution to close design wins.
· Monitor, analyze, and drive sales metrics and results.
· Drive funnel growth and forecast accuracy across all product lines and accounts.
· Participate in customer meetings to closure.
· Ensure customer issues are resolved through the escalation process.
· Foster a culture of teamwork and information sharing.
Key Competencies/Behaviors/Strengths
· Professional Selling Skills - Both large account management and new account
development.
· Develop and Maintain Customer relationships.
· Highly motivated self-starter with exceptional communication and negotiation skills.
· Proficient with MS Excel & PowerPoint.
· Results oriented.
· Organizational and time management skills.
· Ability to adapt to Delta’s unique and dynamic culture.
Skills Needed for Position
· 4-year degree (Engineering and MBA preferred).
· 5+ years of Direct Sales experience at Tier 1 Telecom Operators.
· Strong technical background with knowledge in telecom DC Power Systems, Generators,
Cabinets, and Batteries.
· Willingness to work late hours to communicate with business units and/or factories in
Asia.
· Able to travel out-of-state and internationally.
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