Job Description

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role

We are seeking a talented Learning Experience Designer (LXD) to join the SoFi Technologies Talent Development team. This position will be responsible for designing and developing innovative, engaging content and curriculum for company-wide programs, including manager enablement, leadership development, performance and rewards, and employee experience.

What you’ll do :

• Design and develop learner-centered curriculum and content for various talent development programs, ensuring alignment with adult learning principles and organizational goals.
• Create engaging, interactive e-learning modules and blended learning experiences using cutting-edge instructional design methodologies and tools.
• Implement data-driven approaches to evaluate program effectiveness, leveraging analytics to inform continuous improvement of learning initiatives.
• Facilitate training sessions and workshops for diverse audiences, including managers and executives, using a variety of instructional techniques.
• Collaborate with HR business partners, People Team Centers of Excellence and senior leadership to identify development needs and opportunities.
• Contribute to change management strategies by developing targeted learning interventions that support organizational transformation.

What you’ll need :

• Bachelor’s degree in Human Resources, Instructional Design or Learning Sciences; or related field.
• 5+ years of experience in learning experience design, with a proven track record of creating impactful learning programs in a global, corporate environment.
• Excellent facilitation and presentation skills, with the ability to engage diverse audiences effectively.
• Expertise in instructional design methodologies, adult learning theories, and e-learning best practices.
• Proficiency in learning management systems and e-learning authoring tools (e.g., Articulate 360, Adobe Captivate).
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Creative Problem-Solving : Ability to design innovative learning solutions that address complex organizational challenges.
• Strategic Thinking : Skill in aligning learning initiatives with broader business objectives and talent strategies.
• Analytical Acumen : Capability to interpret data and metrics to drive continuous improvement in learning programs.
• Collaboration : Adeptness at working cross-functionally and building strong relationships with stakeholders.
• Adaptability : Flexibility to thrive in a fast-paced, evolving fintech environment and manage changing priorities.
• Technology Savvy : Keen interest in leveraging emerging learning technologies to enhance program effectiveness.
• Cultural Awareness : Sensitivity to design inclusive learning experiences for a global, diverse workforce.

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and / or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants : Notice of Employee Rights

SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [emailprotected] .

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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Experience Designer • San Francisco, CA, United States

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