Call Center Sales Manager Job at Connect Search, LLC, Madison, WI

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  • Connect Search, LLC
  • Madison, WI

Job Description

Job Title: Call Center Sales Manager

Location: Madison, Wi (Hybrid, 2 days/week in Office)

Type: Full-Time, Permanent/Direct Hire

Pay Range: $90,000 -$110,000 / annually

Benefits: Health, Dental and Vision insurances, 401(k)

We are seeking a results-driven Call Center Sales Manager to lead and optimize our client's sales team. This role involves managing daily operations, setting sales targets, coaching agents, and driving performance to exceed company goals. The ideal candidate will have strong leadership skills, a proven track record in sales, and experience in a high-volume call center environment.

Key Responsibilities:

  • Lead, train, and motivate the sales team to achieve revenue targets.
  • Develop and implement sales strategies to maximize performance.
  • Monitor call metrics, analyze data, and optimize workflows.
  • Provide coaching and feedback to improve agent effectiveness.
  • Ensure compliance with company policies and industry regulations.
  • Collaborate with other departments to enhance customer experience and sales outcomes.

Qualifications:

  • Proven experience in call center sales management.
  • Strong leadership, coaching, and communication skills.
  • Ability to analyze performance data and implement improvements.
  • Proficiency in CRM and call center software.
  • Goal-oriented with a drive for achieving and exceeding targets.

Job Tags

Permanent employment, Full time, Work at office, 2 days per week,

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